Despite being harassed, monitored or abused through technology, many victims do not seek help or support, according to global cyber security firm Kaspersky. A study by the institute found that while people are aware of the psychological and social impact of technology-based abuse, many have limited understanding of its long-term economic and physical impact.

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A study of 7,600 people from 19 countries found that 79 percent of participants were aware of the psychological impact of technology-based abuse and 73 percent were aware of the social impact. However, only 55 percent showed awareness of its economic damage and 51 percent physical security risk.

The study analyzed the experiences of victims and found that 42 percent of individuals became more cautious online after such incidents. 17 percent cut back on social media or other online activities. 11 percent limit contact with others and 10 percent end personal relationships.

In addition, 4 percent of victims faced situations such as job loss and 3 percent had to stop studying, the study noted.

But the most alarming data is that 22 percent of the victims did not take any kind of action. Among older participants, the rate is about 37 percent. Similarly many eyewitnesses also did not come forward to help. 32 percent said they didn’t know how to help, and 23 percent weren’t sure if they should intervene.

Tatiana Shishkova, Lead Security Researcher in Kaspersky’s Global Research and Analysis Team (GReAT), said that while people understand the emotional toll of digital bullying, they often don’t realize the impact it can have on work, education and personal relationships. Many victims don’t know where or how to seek help, she said. It is therefore important to raise awareness and build accessible support systems.

University College London (UCL) Computer Science Department Associate Professor and Head of Gender and Tech Research Lab Dr. Leonie Maria Tanzer said there is still a big gap between identifying the problem and taking effective action in technology-based abuse. Online harassment is often overlooked, even though its impact can be profound in real life.

Kaspersky advises users to quickly identify warning signs to protect against technology-based abuse. The organization also recommends storing evidence of incidents, using strong passwords, enabling two-factor authentication (two-factor authentication or 2FA), and not unnecessarily sharing device or account access with others.

It is also recommended to use reliable security software, seek help from a trusted person or professional, and be constantly aware of digital risks. Kaspersky is also a co-founder of the Coalition Against Stalkerware, an international coalition to combat cyberstalking and online abuse.